These Terms of Use define the terms by which you may use the nviso.ai website (“Website”), and are an agreement between you and NVISO Group Limited, Parc Scientifique EPFL, PSE-D, 1015 Lausanne, Switzerland (“Company”) (the Company and Website are collectively referenced as “we” or “us”). By using this Website, you expressly acknowledge that you have read, accept, and agree to be bound by these Terms of Use, as well as any applicable laws hereunder. You should not use this Website, if you do not agree to these Terms of Use.

We may amend our Terms of Use at any time without notice or in our sole discretion, and any such modifications will apply immediately. You should check this page periodically to ensure you are aware of any changes. The Privacy Policy posted to our Website also forms part of these Terms of Use. We may at any time amend the Privacy Policy or introduce new policies regarding the use of this Website. Any reference to our Terms of Use includes all such policies.

1. Our Services

NVISO offers emotion recognition software services involving the capture of consumer emotions and emotion analytics using dynamic 3D facial expression recognition technology, including the reporting and visualization of emotional responses (the “Services”).

2. Registration

You do not have to register in order to visit our Website. In order to access certain features of this Website, however, you may be required to register and create an account. When you register, you will be asked to provide the following personal information: your full name, email address, and other contact information.

If you register, you will be required to select a password. You should not disclose your password to any third party. You are solely responsible for keeping your password confidential and for the activity that occurs on your account. We will never ask you to send your password or other sensitive information to us in an email or to enter it via any website other than one with the URL of nviso.ai. If you suspect any unauthorized use of your account or access to your password, please change your password immediately and contact us. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. You are solely liable for any loss or damage arising from your failure to comply with this Section 2.

All information provided by you in your registration must be truthful and complete. We may suspend or cancel your registration without notice if we have any reason to believe that this is not the case. In addition, we may suspend or cancel your registration with us at any time without prior warning if you fail to comply with these Terms of Use, without limiting any other remedies to which we may be entitled. Furthermore, if we consider you to have committed fraud or any other illegal activity, we may report you to the appropriate law enforcement authorities.

3. Demonstrations

(a)Requesting a Demo.

We provide demonstrations (“Demo(s)”) of our software services upon request. To obtain a Demo of our emotion recognition software services, you should submit your request and a video to our attention, along with your name, email address, and other contact information to any of the following: (a) our email address at [email protected]; (b) via the Website; or (c) by completing an online survey. By submitting your request and video to us, you provide your consent to our use of any personal information that you provide to us. Upon completion of our analysis, we will provide you with the Demo, which will contain the emotion profiling data from your video (the “Data”).

(b) Intellectual Property from Demonstrations.

You agree that we will retain all right, title, and interest in the proprietary and copyrightable elements of the Data and all trade secrets contained in the Demo. We will grant you a non-exclusive, worldwide, royalty-free, transferable license to use the Demo for your own internal business and evaluation purposes only. For the avoidance of doubt, you are expressly restricted from publishing or making the Demo available to the public and from disclosing or distributing the Demo to any third party.

(c)Intellectual Property in Video Submissions.

You grant to us a non-exclusive, worldwide, royalty-free, transferable license to process any video that you provide to us for Demo purposes, to use such video for our own internal business and evaluation purposes thereafter, and to store any video that you provide to us. You warrant and represent that you solely own all right, title, and interest in any video that you provide to us, or that in the alternative, you have procured and will maintain all licenses necessary to authorize the rights set forth herein at no charge to NVISO. You further warrant and represent that you have procured a release from any persons depicted in any videos supplied to us, which release authorizes us to use such person’s image and likeness for the purpose of the Demo.

(d)Responsibility for Submissions.

It is your responsibility to ensure that all videos that you submit are not harassing, threatening, libelous, obscene, indecent, unlawful, or violate the rights of any third parties.

4. Subscribing to our Services

To subscribe to use our Services, you will need to enter into a separate Emotion Recognition SAAS Agreement. You should contact us at [email protected] to request a copy of our agreement.

5. Intellectual Property in Website

We and our licensors shall retain ownership of all right, title, and interest in all copyrightable material on this Website, including but not limited to the design features, the look and feel, the organization and arrangement, the code, the text, the databases, and all content, as well as any marks, service marks, or logos featured on the Website (collectively “Website Intellectual Property”). You may not reproduce, display, republish, upload, post, transmit, publicly perform or display, copy, distribute, create derivative works of, access, or otherwise use for any purpose any portion of our Website or any Website Intellectual Property contained therein for any commercial or non-commercial use without the express written consent of us or our licensors as appropriate.

6. Intellectual Property Infringement Complaints

We respect the intellectual property rights of others. If you ever suspect that your intellectual property has been copied in any manner that constitutes intellectual property infringement, then please notify us immediately, providing the following information:

(a) Identification of the Intellectual Property. The name of the owner of the intellectual property and a signature of the person authorized to act on behalf of the intellectual property interest, which is alleged to be infringed;
(b) Description of Infringed Right. A description of the intellectual property right that you claim has been infringed;
(c) Location of Infringing Item. A description of where the allegedly infringing item is located on the Website;
(d) Contact Information. Your address, telephone number, and email address; and
(e) Statement under Penalty of Perjury. A statement by you confirming that you are the intellectual property owner or are authorized to act on the intellectual property owner’s behalf, made under penalty of perjury.

7. Operation of our Website

We use commercially reasonable efforts to maintain our Website and to keep it operating on a twenty-four (24) hour, seven (7) day a week basis, free from bugs, errors, technical problems, or defects. If, at any time in the future, we identify any bugs, errors, technical problems, or defects, then we will immediately assign technicians to address and resolve the issue.

If you become aware of an error, bug, or other technical problem, then you should notify us immediately of the incident and provide us with the following information:

(a) Description of the Incident. The specific sequence of events which generated the incident, and a full description;
(b) Description of Error Message. The exact wording of any error messages, if applicable; and 
(c) Description of Discovery of Incident. Any special circumstances surrounding the discovery of the incident for which you are seeking technical support.

We cannot guarantee that your access to the Website will be uninterrupted, or that the Website will be available at all times. We can assume no liability or responsibility for any delay, interruption, or downtime.

We use commercially reasonable efforts to ensure that our Website and Services are protected from viruses and other destructive software, but we cannot guarantee that either will at all times be free from such destructive software. We can assume no responsibility for any damage to computer equipment or other property that may result from the use of the Website and the Services.

We reserve the right to discontinue operation of the Website and the delivery of our Services at any time for any reason in our sole discretion, and to make modifications to the operation of the Website at any time in our sole discretion.

8. Specific Prohibited Uses of the Website

Our Website should only be used for lawful purposes by visitors who are interested in potentially subscribing to use our Services. We specifically prohibit any other use of the Website, including but not limited to the following:

(a) Procuring a Demo to Use for Advertising Purposes. Requesting a Demo and using it for advertising purposes rather than to evaluate our Services; 
(b) Impersonating a Third Party or Misrepresenting Your Identity. Submitting to the Website any information in which you impersonate or claim to be any third party, or in which you misrepresent your affiliation with another person or entity; 
(c) Disclosing or Sharing Your Registration Information. Disclosing or sharing your password with any third party or allowing such third party access to any password-protected portion of the Website;
(d) Tampering with the Website. Taking any action that disrupts, tampers with, interferes, or imposes an unreasonable burden on the Website’s infrastructure, servers, data, or network or those of any third party via our Website;
(e) Using Unauthorized Navigation on the Website. Using or attempting to use any engine, software tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the Website other than generally available third party browsers (including but not limited to Internet Explorer, Firefox, and Safari;
(f) Submitting Content that Contains Software Viruses. Submitting content to us that contains software viruses or any computer code, files, or programs designed to interrupt, destroy, or limit the functionality of the Website or of any computer software, hardware, or telecommunications equipment;
(f) Reverse Engineering the Website. Deciphering, decompiling, disassembling, or reverse engineering any of the software comprising or in any way making up part of the Website; or
(g) Infringing the Website. Aggregating, copying, or duplicating in any manner any of the software making up part of the Website or any of the content or information available on the Website.
We reserve the right (but do not have the obligation) to terminate or suspend the registration or Demos of visitors who do not appropriately use the Website. If you become aware of any inappropriate use, please notify us at our email address at [email protected]

9. Feedback; Idea Submissions

We are pleased to hear from you and welcome your feedback about our Website and Services. If you provide any feedback to us, you agree that all such feedback will not be subject to any obligation of confidentiality by us, and that we will not be liable for any use or disclosure of the feedback. Also, you agree that we may use any such feedback to make improvements to our Website and Services at our sole discretion without any obligation to you.

In the event that you submit any ideas about the Website and Services, you grant to us an exclusive, perpetual, royalty-free, transferable, worldwide license with the right to grant sublicenses to use, display, copy, publish, republish, and to incorporate your idea into our intellectual property.

10. Limitation of Liability; Consequential Damages

You agree that we will not be liable to you for any indirect, consequential, special, punitive, or exemplary damages, arising out of or in connection with the use of this Website or the evaluation of our Services, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if we have been advised of the possibility of such damages). Our liability to you shall in no event exceed the total aggregate amount of one hundred dollars for all claims. Some jurisdictions do not allow the limitation of liability, so these limitations may not apply to you.

11. Warranty; Disclaimer

Any Demo and Data therein that we provide to you at your request is provided on an “as is” basis. Your use of this Website, your reliance on any information contained herein, and your procurement of any Demo to evaluate shall be at your sole risk. We make no warranty regarding any results that you may obtain from using our Services or regarding the accuracy or reliability of any Data, nor can we warrant that the Demo or any Services will meet your requirements. We make no warranty that your access to the Website will be continuous, uninterrupted, bug-free, error-free, virus-free, free of defects, or free of technical problems, or that any information will be accurate or complete. TO THE EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF QUIET ENJOYMENT AND NON-INFRINGEMENT AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT ALL ERRORS, BUGS, OR DEFECTS CAN OR WILL BE CORRECTED OR THAT THIS WEBSITE WILL OPERATE BUG-FREE, ERROR-FREE, CONTINUOUSLY, OR AN UNINTERRUPTED BASIS.

12. Indemnification.

By using this Website or evaluating or our Services, you agree to indemnify, defend, and hold harmless us and our Website and our respective licensors, directors, officers, employees, independent contractors, representatives, agents, and other visitors against any third party claim arising from or in any way related to your use of this Website or your submission of any video to us, including but not limited to any liability or expense arising from any and all claims, demands, losses, damages, costs, expenses, suits, judgments, litigation costs, or attorneys fees.

13.Release of Claims

To the maximum extent permitted by applicable law, you hereby release and waive all claims against us and our officers, employees, independent contractors, representatives, and agents from any and all liability for claims, damages (actual and or consequential), costs and expenses (including litigation costs and attorneys’ fees) of every kind and nature arising from or in any way related to us, our Website, or your evaluation of our Services. You understand that any fact relating to any matter covered by this release may be found to be other than now believed to be true, and accept and assume the risk of such possible differences in fact. In addition, you expressly waive and relinquish any and all rights which you may have had under any other state or federal statute or common law principle of similar effect, to the fullest extent permitted by law.

14.Eligibility to Use our Website and Evaluate our Services

You are only eligible to use our Website and to evaluate our Services if you are an adult, who is at least eighteen (18) years of age, and if you are fully able and competent to enter into and to comply with the terms, conditions, obligations, representations, and warranties set forth in these Terms of Use.

15. Miscellaneous

We reserve the right to discontinue this Website and our Services at any time in our sole discretion. You agree that we may assign these Terms of Use without prior notice to a successor entity in the event of a merger, acquisition, or sale of all or part of our business. No waiver of any breach of the Terms of Use, no matter how long continuing or how often repeated will be deemed a waiver of any subsequent breach, nor shall any delay or omission to exercise any right, power, or privilege hereunder be deemed a waiver of such right, power, or privilege. If any paragraph of these Terms of Use is held to be unenforceable or in conflict with the law of any jurisdiction, the validity of the remaining paragraphs shall not be affected by such holding. The meaning of that paragraph shall be construed to the extent feasible to render the paragraph enforceable and to give effect to the Parties’ intentions as reflected in the paragraph. If no feasible interpretation would save such paragraph, it is to be severed from the remainder of these Terms of Use, which are to remain in full force and effect. The Terms of Use constitute the entire agreement with you and us with respect to the subject matter set forth herein. The paragraph headings and subheadings contained in these Terms of Use are included for convenience only and shall not limit or otherwise affect these Terms of Use.

16. Governing Law; Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of Switzerland, without regard to conflicts of law principles. All disputes arising under this Agreement shall be submitted to binding arbitration to be held in English in Lausanne, Switzerland in accordance with the Commercial Arbitration Rules for the International Chamber of Commerce by one arbitrator mutually agreed upon by you and us in accordance with the aforementioned Rules. The costs of arbitration, including administrative and arbitrators’ fees, shall be shared equally by each of us. The arbitration award shall be final and each of us shall comply in good faith to the entry of the arbitrator’s award in any court having jurisdiction. If judicial enforcement or review is sought, the prevailing party shall be entitled to costs and reasonable attorney’s fees. All claims you bring against us or the Website must be resolved in accordance with this Section. All claims filed or brought against us contrary to the terms of this Section shall be considered improperly filed. Should you file a claim contrary to this Section, you agree that we may recover attorneys’ fees and costs for the improperly filed claim, provided that we have notified you in writing of the issue and you have failed to properly withdraw the claim.

17. Contact Us

In the event that you have any questions about these Terms of Use, or that you need further assistance with respect to the access or use of the Website, please notify us via our Contact page.

These Terms of Use were last modified on the 5th of September, 2011.



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